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Terms and Conditions

1. Introduction
EventPrix is a registered entity under EventPrix LLC. By using our event ticketing platform (EventPrix), you agree to abide by the terms and conditions outlined below. If you do not agree with any part of these terms and conditions, please do not use our platform.

2. Use of Platform
We or our licensors own all intellectual property rights associated with the platform and its content. These rights are reserved and protected by law. You may use the platform for personal purposes, such as viewing and printing pages, as long as you comply with the restrictions outlined in these terms and conditions.

3. Proper Conduct
You must not engage in any activity that could harm the Platform or interfere with its availability or accessibility. This includes any unlawful, illegal, fraudulent, or harmful actions or activities.

4. Service Charges
We have three payment options with different fees. 

  • Credit card/Debit card: Event attendee/s (one who purchases the ticket) will pay $2 per ticket plus credit/debit card processing fee and sales tax.* 
  • Zelle: Event attendee/s will pay $2 per ticket plus sales tax.*
  • Pay to host: The event host will pay $1 per ticket to EventPrix, and the evet host will collect sales tax from the attendee/s as required. 

* EventPrix will pay back $1 from each ticket’s service fee to the event host along with ticket sales (applicable for tickets purchased through credit/debit card and through Zelle):

5. Ticket Sales
Tickets sold through our platform are subject to availability. We reserve the right to cancel any ticket purchase at any time.

6. Refund Policy
All sales are final. No refunds will be issued under any circumstances. This includes, but is not limited to:

  • Weather conditions, natural disasters, or other events beyond the organizer’s control
  • Personal or family emergencies, medical issues, COVID-19 results, or employment changes
  • Traffic delays, parking difficulties, public or private transportation problems, or incorrect directions
  • Purchasing tickets for the wrong date, location, event, or other errors
  • Being denied entry or removed from the event by the organizer or venue staff for any reason, such as disorderly conduct, non-compliance with rules, inappropriate attire, intoxication, venue capacity, security breach, etc.

No refunds will be given for any dissatisfaction with the event. This includes, but is not limited to:

  • Music, DJ(s), decorations, party favors, beverages, alcohol selection, bar staff, food availability and selection
  • Other attendees, venue staff, event staff, security, performances, ambiance, amenities
  • Venue, check-in process, seating availability and arrangement
  • Wait times in lines or at the bar
  • Emergency closures of event, delayed start or early end of event

By purchasing a ticket, you agree to these terms and conditions. EventPrix reserves the right to modify these terms at any time without prior notice.

7.a Chargebacks & Recovery – Card Owner
By purchasing a ticket from EventPrix, the card owner agrees to the terms and conditions stated above. If the card owner initiates a chargeback or dispute with their bank in violation of these terms, EventPrix will charge the card owner a dispute fee and the disputed amount. The card owner must pay this amount to EventPrix though Zelle/ACH within 7 days of receiving an email invoice. Otherwise, EventPrix will refer the case to a Debt Collection agency.  

7.b Charebacks & Recovery – Event Organizer
When a card owner disputes a charge from EventPrix, EventPrix will provide the necessary evidence to its payment processor to contest the dispute. However, EventPrix will also deduct the disputed amount and the dispute fee from the event organizer’s balance. If the event organizer’s balance is zero or negative, EventPrix will keep a record of the outstanding amount in the event organizer’s account. The event organizer must pay this amount to EventPrix within four months of receiving the chargeback notification. If the event organizer fails to do so, EventPrix will refer the case to a Debt Collection agency. 

8. Liability Limitations
EventPrix does not own any liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

9. Indemnification 
You agree to indemnify us against any losses, damages, costs, liabilities, and expenses that we may incur as a result of your breach of these terms and conditions.

10. Enforcement 
If you breach these terms and conditions, we may take appropriate action to address the breach. This may include suspending your access to the platform, prohibiting you from accessing the platform, blocking your IP address from accessing the platform, contacting your internet service provider to request that they block your access to the platform, and/or taking legal action against you.

11. Changes to Terms and Conditions
We may update these terms and conditions from time to time. The updated terms and conditions will apply to your use of the platform from the date they are published on the platform.

12. Governing Law
These terms and conditions are governed by US governing law and any disputes related to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Texas (U.S.A.)